Privacy Policy
1. Who We Are
Casks Galore is the data controller responsible for your personal information collected via the Site.
• Company Name: Casks Galore
• Email Address: sales@casksgalore.com
2. What Information We Collect
We collect personal data from you in a few ways:
• Information You Provide Us Directly:
- Contact Forms: When you fill out a contact form, we collect your name, email address, and any message content you provide.
- Newsletter Sign-ups: When you subscribe to our newsletter, we collect your email address and potentially your name to personalize communications.
• Information collected automatically:
- When you visit our Site, we automatically collect certain information about your device and usage, which may include your IP address, browser type, operating system, pages visited, time spent on pages, and referral sources. This data is generally collected using cookies and similar tracking technologies for analytical purposes.
3. How We Use Your Information
We use the information we collect for specific purposes:
- To Respond to Inquiries: We use information from contact forms to communicate with you and address your specific questions or requests.
- To Send Newsletters: We use your contact information to send you the newsletters and marketing communications you have explicitly consented to receive. You can opt out at any time using the “unsubscribe” link in the emails.
- For Analytics and Improvement: We use the automatically collected analytics data to analyze how visitors use our Site, troubleshoot issues, improve site functionality and performance, and ensure our content is presented effectively.
- To Comply with Laws: Where required by law, we may use your information to comply with legal obligations and protect our business.
4. Legal Basis for Processing (GDPR)
If you are a resident of the European Union (EU) or UK, we process your personal information based on the following legal grounds:
- Consent: For newsletter sign-ups, you provide explicit consent to receive marketing emails.
- Legitimate Interests: For website analytics, it is in our legitimate interest to understand how our site is used so we can improve our services, provided your rights do not override these interests.
- Contractual Obligation: When you use contact forms for business inquiries, it may be necessary to process your data to take steps at your request before entering a contract.
5. Sharing Your Information With Third Parties
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who perform services on our behalf (such as email marketing platforms for newsletters or analytics providers like Google Analytics).
These third parties are obligated to protect your data and only use it for the specific purposes we define.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
- Contact Form Submissions: We keep these records for a limited period necessary to resolve your inquiry.
- Newsletter Data: We keep your email address until you unsubscribe from our list.
- Analytics Data: Retention periods are set by our analytics provider (e.g., Google Analytics usually keeps data for a specific duration, typically 26 months).
7. Your Data Protection Rights
Depending on your location (e.g., EU, UK, California), you may have specific rights regarding your personal data, including the right to access, correct, delete, or object to the processing of your information.
To exercise any of these rights, please contact us at sales@casksgalore.com.
8. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our data practices or relevant laws. We will post any updates on this page.
